insightlaser

Description

Machine Parameters:

Machine Details:

Optional Spare Parts:

Applicable Industry:

Used in medicine, such as pharmaceutical paper packaging boxes, pharmaceutical glass packaging, etc.; in the cosmetics industry, such as paper boxes, glass boxes, plastic boxes, etc.; in the tobacco industry, such as each cigarette must be marked with a regional code, etc.; food and beverage packaging; Wine packaging boxes; clothing accessories; PVC water pipes, logos on building materials, etc.; manufacturer's logo, text information, etc.

After-sales Service:
1) Free Pre-Sales Consulting / Free Sample Making
2) Strict Quality Control of Production
3) 5-7 Working Days Quick Delivery for Standard Machine
4) 1 Year Quality Guarantee
5) 24 hours Quick Feedback & After-Sales Service
6) Quick Back-up Parts Available & Technical Assistance
7) Free Online Training Service
8) Special Designing, Customized, OEM Order is accepted

Applicable Materials:

Non-contrast marking on 2D or 3D floor in plastics, wood, leather, cloth, bamboo, paper, ABS, PVC, epoxy resin, acrylic, glass, building ceramics, natural materials, PMMA sheet, plastic, rubber and different nonmetal materials.

Certificates:

TEAM

We have a team of dedicated staff including engineers, technicians and customer service personnel to support our customers to achieve 100% customer satisfaction. With optimal quality in all aspects of service, we support our customers worldwide. Aiming at expanding the international market, our qualified employees are always ready to assist in achieving these standards and financial goals.

Company purpose

Via quality and service to satisfy customer and guarantee the customer benefit maximization.

Warranty

◇ 1 year warranty for the whole machine. If it is damaged due to non-human reasons within the warranty period, we will replace the damaged parts for free

◇ Our customer will be fully trained for the operation and maintaining technology after the order confirmed.

◇ 24-hour full after sales service: our skilled engineer will help customer to solve the problem by MSN, SKYPE,QQ etc in time when problems happen, if necessary, overseas service is available.

Quality Control

◇ Skilled and strict Quality Inspection Team is available during the material purchasing and production procedure.

◇ All finished machine we delivered are 100% strictly tested by our QC department and engineering department.

Our Service

◇ Customized and OEM orders are welcome due to our abundant experiences.

◇ All the OEM services are free, customer only need to provide us with your logo drawing, function requirements, colors etc.

◇ No MOQ required.

(1) Pre-sale service

◆ According to customer requirement, we provide you with the relevant professional technology information (including the specification, machine pictures, working videos, manual) and test samples by our machines.

◆ Welcome to visit our company, our engineer will make samples for you.

◆ We offer a reasonable price for mutual win-win cooperation.

(2) Sale service

◆ We will make a working video and take pictures to customers for confirmation before delivery (within 7 to 10 working days after receiving the total payment).

◆ Machine will be packed into the standard wooden cartons, suitable for vessel or air transport, and marked the universal label, shipping marks

◆ Send customers commercial invoice, packing list, BL or AWB sheet, optional CO or FF or FTA or SASO for customer custom clearance.

(3) After-sale service

◆ Warranty and Service included:

a. Hardware: one year warranty;

b. Software: whole life on update for free.

c. Maintenance and technological support: whole life.

 Training:

a. 3--4 days free training for the whole system in Seller’s company.

b. If customer needs our technician give the training abroad, the customer needs charge for the transportation and accommodation fees of engineer; Including: how to set up the equipment; how to debug the light route; how to use the software and operate the equipment; how to replace the bad material and spare parts, etc; how to maintain the

equipment; how to estimate and settle the problem, and analysis the reason.

Privacy

◇ None of your personally identifiable information (such as your name, address , email address ,bank info ,etc ) will be disclosed or shared with any third parties.

◇ Contact: All of your inquiries or questions or helps will be answered within 24 hours, even in holiday. Also, please feel free to call us if you have any emergency questions.

Packages & Delivery:

Machine delivery time: 3-5 working days

Transport Tracking:

Customers' Feedback:

FAQ
Q1: Are you a factory or a trading company ?
A1: We are a trading company based in Hong Kong and have branch of factory in Shenzhen and we provide perfect OEM and after-sale service.
Q2: How was the machine guarantee?

A2: We offer you 12 months guarantee.
Q3: How can I use the machine, if I'm a new buyer?

A3: We will deliver English manual and video with the machine to you. If need our help, please contact us.
Q4: How do you control your quality?

A4: We'll test the machine before the shipment, and let it go through ever check the accuracy. Machines can not be dispatched until finished machine essential complicated test after running at least two days without stopping quality.
Q5: How can I know your machine is designed for my product?

A5: You can send us samples of your product and we test it on machine.